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DETAILS OF SERVICES
Letting & Rent Collection Service
Where we are acting as your letting & rent collecting agent, we will settle any expenses incurred in connection with commencement of tenancy and our fees will be collected monthly throughout the term of the tenancy from rent received. We will arrange for the tenant to set up a monthly standing order payable to ourselves and will account to you as soon as funds are cleared into our account. We will pursue any arrears as soon as they arise.
We will liaise between you and your tenant to negotiate terms for renewal of tenancy and document the agreed renewal accordingly, or make arrangements for termination of tenancy as required. It is important to remember that termination of tenancy by the landlord is usually subject to the service of statutory notice no less than two months before the end of a fixed term.
Letting, Rent Collection & Management Service
In addition to the letting & rent collection service, we will remain the contact point for the tenants should they experience any problems with the property. We will arrange for any repairs and maintenance to be carried out, usually using either our regular team of cost effective and reliable contractors, or where appropriate your own nominated contractors. Repairs required to fulfil your legal obligations to the tenants will normally be undertaken as quickly as possible, though we will endeavour to contact you if the cost of repair is likely to exceed £150. For non-urgent repairs or maintenance, we will always seek your approval before proceeding. We will also arrange for payment of closing utility accounts that we receive.
We undertake quarterly maintenance visits both to check the tenants are looking after the property in an appropriate manner and to establish if any maintenance or repair works need to be undertaken. We will report any problems to you.
In both cases, termination of your contract with us is subject to a minimum two months notice, to expire on vacation of the property by the tenant.
Where we are providing only our Letting service, we will write to the landlord three months before the end of each tenancy to establish if the property remains available for letting, and other than where this will be within twelve months from commencement of tenancy, to establish if the landlord wishes us to negotiate renewal terms and document a new tenancy. We will also serve termination notices where required for a small additional charge.
Rent Guarantee & Legal Expense Warranty
We can arrange, on request, Rent Guarantee & Legal Expense Warranty against loss of rent and legal expenses up to £15,000, at a premium of £45.00+VAT per six month term, or £80.00+VAT per twelve month term. Whilst rarely required, this cover will give you that extra piece of mind and is, of course, of real benefit when things do go wrong. Further details are attached.